This is not a picture of Giovanni. It is in fact the late Italian fashion designer Nino Cerruti but Giovanni looked rather like him - with a full head of silver hair and a twinkle in his eye.
I met Giovanni last Thursday morning outside the Arenella Resort Hotel. He was going to be our Sicilian tour guide on our coach trip to Mount Etna and Taormina. Around his neck, he wore an identity badge showing a much younger Giovanni when his hair was jet black. He had clearly been a tour guide for a long time.
Aboard our bus there were a dozen British holidaymakers, a dozen French and perhaps two dozen Italians. This meant that Giovanni had to broadcast his tour guide spiel in three languages. He moved between English, French and Italian like a dragonfly flitting between lilypads so that the three languages seemed to intertwine.
It soon became clear that he only had a rudimentary knowledge of both English and French but his delivery was supremely confident and jovial. Much of the time we had little idea what he was saying as he grasped the microphone like Perry Como, talking about vegetables, lemons, tunnels and a petro-chemical plant that we sped by. "Eet iza shit!" he declared.
It was all off the cuff and lacking in interesting detail. Sometimes he conversed with two Italian passengers at the front of the bus - forgetting that his microphone was still switched on.
I think that in his home environment Giovanni would be a great host, a good friend and an excellent grandfather. He exuded a certain joie de vivre that's for sure but as an effective tour guide he left much to be desired.
When our bus finally reached Sapienza Refuge on the slopes of Mount Etna, Giovanni insisted that everyone on board should follow him to a particular cafe on the edge of things where we could get refreshment and visit the toilet but he failed to say when we should re-assemble at the coach.
The following day I asked another day tripper what she had thought of Giovanni. She was called Helen and she lives in the suburbs of Glasgow. She replied rather bluntly, "He was rubbish!"
She told me that halfway through our stop on the mountainside, she had returned to Giovanni's favoured cafe and found him sitting there as happy as Larry with a big steak meal in front of him and a jug of red wine too. This was clearly his regular recompense for directing a large bunch of holidaymakers to that cafe on every trip he led.
As we headed home, Giovanni told us things that he had previously told us on the way up the coast. It seemed that he had forgotten. I am glad that the passengers did not have a whip round for him because I would have contributed a button, a bottle top and a half-sucked mint. I am sorry to say that that was all he deserved.
Oh English tourists, they are so esigente.
ReplyDeleteThat's true Bruce. We even expect tour guides to do their job with a degree of proficiency.
DeleteI do think that this may be the same man who led the tour I took in Rome in 1972. Do you suppose this is possible? (I am being a little tongue-in-cheek.)
ReplyDeletePerhaps Giovanni was his son.
DeleteI guess that's the Italians for you.
ReplyDeleteIt is daft to generalise I know but I have always rather liked Italians. Much less fond of the French.
DeleteSounds like Giovanni has a cushy little racket going on ... and on!
ReplyDeleteMaybe he had links to The Mafia.
DeleteToo bad this guy stunk the joint out. Some of these guides are fabulous.
ReplyDeleteA good guide can really enhance a trip.
DeleteAt least he was a happy tour guide. Imagine how much worse it would be with someone grumpy and hating the job.
ReplyDeleteHis performance could inspire an hilarious TV comedy sketch.
DeleteWhen we went to Chester, there was a lovely lady, really very nice. But she had great difficulty walking and she wanted to stop frequently to show us post cards. Post cards. We were standing in the middle of the real thing and she wanted to show us post cards. She asked us to go on line and leave a review. My daughter wouldn't let me because she said that she knew I would say something like "She was a very sweet lady who knew a lot about Chester." My daughter felt that the company should know that she was not capable of leading a walking tour. Is there a company that employs Giovanni? Perhaps they should receive an e-mail from you.
ReplyDeleteI told our holiday rep - Katia from Milan that Giovanni had been bloody hopeless.
DeleteOh dear! In "my time" (meaning the 10 years I was part of a Sicilian family), I knew many men just like Giovanni - rather full of themselves, firmly convinced they knew everything there was to know, and what they didn't know they'd get away with nonetheless, all based on their irresisitble charm and good looks.
ReplyDeleteAs you say, he may be an excellent grandfather, great host and friend. But he'd always be trying to make himself shine and stand out, not others (apart from maybe his grandchildren); men like him can't help it, that's what they were brought up to believe, that they are perfect and everybody loves them. And I would not be surprised if with friends and family he would speak rather condescendingly of the tourists he is supposed to serve as a tour guide for.
I guess it's a traditional Italian thing. Machismo and all that.
DeleteYou have to make a living somehow, even if you're rubbish.
ReplyDeleteHe should have retired a decade ago.
DeleteHow annoying, the only compensation was someone else did the driving and you didn't have to find somewhere to park!
ReplyDeleteI'm trying to remember what the guide on the Pompeii trip was like, the only guided tour I've been on in all the years I've holidayed in Italy. Usually we made our own way by car. The Pompeii guide obviously wasn't that brilliant as I can't remember even if it was male or female. A relative of Giovanni's perhaps?
Maybe there's a training school for Italian tour guides - headed by Professor Giovanni.
Deleteconsolation - not compensation, but you could have tried for some!
DeleteActually, "compensation" fitted in quite nicely there Carol. Compensation does not have to be financial.
DeleteWhile I appreciate you posts including photos, this such descriptive post illustrates your writing skills. It was a good read and I too have found a number of tour very much wanting over the years. There was a shocking clanger in NYC but I have forgotten what. The best/worst was on Western Australia's Rottnest Island, where we told there wasn't a power connection to the mainland and the island generated its own (green?) power. A few minutes later, 'and any excess power generated is sent back to mainland', my guess being by osmosis.
ReplyDeleteAs these tours are repeated and not just one-off tours it should be easy enough to get the "script" right.
DeleteI think I would echo what Jaycee said. Giovanni had a job (with a perk of steak and wine). Up to lazy tourists to read up on where they are going;)
ReplyDeleteGiovanni was deceptive and he tried to be controlling. I knew exactly where we were going but I needed clear indications of when we needed to get back to the bus.
DeletePerry Como would have been a better guide. I didn't know he could converse about such a wide range of topics. #comma wars.
ReplyDeleteHe had a lot to say about "Babycham" - the genuine champagne perry - and of course Lake Como.
DeleteI'm sorry you had a bad tour guide. That can really affect a trip.
ReplyDeleteAs much as anything it was all quite funny Ellen.
DeleteAlthough I was never a tour guide, I did take coach loads of tourists on days out. We used to have arrangements with eating and drinking establishments that the driver always got a free meal and drink. Pubs, cafe's and motorway services were always grateful when a coach load pulled up. I don't know if they still do that now. Pity you got a duff guide on your trip.
ReplyDeleteI could picture a character like Giovanni featuring in a comedy sketch - perhaps played by Paul Whitehouse.
DeleteWell that sucks. I had the opposite experience in Mexico, many years ago. My husband and I were on a tour of Chichen Itza and our tour guide had studied archeology in the US, had his degree, and then came back to live in Cancun. He was so interesting and so knowledgeable, although there was the obligatory stop at a restaurant that I'm sure the guide got a kick back from. It was a great day and one that can't be replicated because you can no longer climb the pyramid's steps.
ReplyDeleteA good guide can make all the difference.
DeleteThanks for clarifying who Giovanni is and why he was a problem! Maybe he dipped into the wine before he met you in the morning?!
ReplyDeleteHis self-confidence gleamed but it was fools' gold I'm afraid.
Delete